MODULE
Vezir — the in-house assistant
Vezir is your people's assistant over the institution's own knowledge. Answers rely only on your sources — no source, no answer.
Use cases
Branch and call-center support
Product, procedure, and campaign questions get instant sourced answers — the right information while the customer is still on the line.
Expert team support
Credit, claims, legal, and compliance teams see the relevant regulation and internal rule in seconds, source attached.
Sourced drafting
Drafts of correspondence, summaries, and reports grounded in institutional knowledge; every claim in the draft shows the source it rests on.
New-hire onboarding
New joiners ask Vezir instead of "who do I ask" — answers come from approved sources, and word-of-mouth knowledge transfer shrinks.
Capabilities
Sourced answers
- Every answer links to the document and passage it rests on
- When multiple sources are combined, all are listed
- Source version and date are visible in the answer
Refusal behavior
- With insufficient sources it refuses rather than fabricates
- Out-of-scope and out-of-authority questions are declined with a reason
- Anti-hallucination by design: source first, sentence second
Policy compliance
- Role- and unit-based scope is inherited from Divan
- Redaction policies are applied at answer time
- High-stakes topics can be routed to Mühür
How it works
- 01
A question is asked
The employee writes in natural language — in Turkish, in house terminology.
- 02
Authority and scope are checked
The asker’s role and Divan policies set the boundaries of the query.
- 03
Institutional sources are retrieved
Relevant passages come only from the in-house index, honoring permissions.
- 04
A sourced answer is synthesized
The answer is built on the retrieved sources; no sentence stands without one.
- 05
It passes the policy filter
Redaction is applied; the answer is delivered with its source list.
What it delivers
- Designed to cut the time spent chasing answers
- Equal, permissioned access to institutional knowledge across units
- A source requirement standing against fabricated answers
- Generative-AI benefit without data leaving the building
Why it matters
Your people do not need your data shipped to public-cloud services to benefit from AI. Vezir runs generative AI over the institution’s own knowledge, under the institution’s own rules.
Auditability
Queries, answers, and the sources used are recorded auditably and can be exported for sampling and review.
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